What an external IT department covers
Typically cloud and server operations, monitoring, security, updates, backups, application operations and support. Depending on the model, development and project work are added.
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External IT department: when does it pay off?
MAKONIS team · · 5 min read
In short: An external IT department takes over operations, support and development of IT wholly or partly. It pays off when a company is too small for an in-house team with every specialism, needs 24/7 availability or cannot fill open positions. Strategy, priorities and architecture decisions should stay in-house.
Book a free callWhen it pays off
When more than two specialisms are needed, such as cloud, security and databases; when systems must run at night and at weekends; when the absence of single employees endangers operations; or when positions have been open for months.
What should stay in-house
A contact person with decision authority, IT strategy, budget responsibility and knowledge of business processes. The external department delivers but does not decide your priorities.
External IT department with MAKONIS
We take over clearly defined areas as a managed service, from the Azure platform to application operations, with 24/7 operations from Krakow in the EU and fixed contacts in Munich.
Frequently asked questions
For 24/7 coverage and several specialisms usually not, because internally that would require several positions.
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