Managed Services

Application managed servicesfor your core apps.

Production responsibility for selected business applications — monitoring, incident handling, releases and continuous improvement.

from €2,200 per month

  • Monitoring and incident handling
  • Release and change management
  • Problem management with root-cause analysis
  • Continuous improvement in operations
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In short: MAKONIS takes production responsibility for business applications from €2,200 per month: monitoring, incident handling, releases and continuous improvement.

What are application managed services?

Application managed services (AMS) mean a provider takes responsibility for running an application in production: monitoring it, responding to incidents, rolling out releases and fixing recurring problems at the root.

A structured handover

We start with a structured takeover: architecture, dependencies, runbooks and escalation paths are documented before we take responsibility, so operations never break.

Around the clock, inside the EU

24/7 operations run through our Managed Service Center in Krakow, a joint venture with our partner aplicado: 15 specialists for SAP Basis and Microsoft Azure, inside the EU, in the same time zone and directly subject to the GDPR.

Häufige Fragen

Answers to the questions we are asked most often about Application managed services.

Pricing starts at €2,200 per month per application scope; configure it in the Sales Hub.

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Talk to us about your cloud, DevOps and AI initiatives — no obligation, directly with our engineers.